Shipping & Return policy

Thank you for shopping with OMARI. We aim to provide a seamless shopping experience, nationally and internationally. Including transparent shipping and return exchange information. Please review our updated policy below for details.

 

Processing Time

All orders are processed within 1-3 working days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation with your tracking information.

 

Shipping

We ship to all United Kingdom addresses and international delivery's are available.

Shipping Fee

United Kingdom: £3.50          1-5 working days from dispatch

(Northen) Ireland: £10           5-14 working days from dispatch

Europe: £12.99                       2-14 working days from dispatch

USA: £22                                5-14 working days from dispatch

 

DUTIES & TAXES

To ensure a seamless shopping experience, please note that international orders, including those within the EU, may be subject to import duties and taxes upon arrival in your country. We ship all orders on a DDU (Delivery Duty Unpaid) basis, meaning any applicable fees are determined by your local customs office and must be covered by the recipient. While we cannot predict these charges, your local customs office can provide more information.

 

Return & Exchange

General Policy

We operate on a no returns policy for our items. However, we offer exchanges if the item is faulty, damaged, or incorrect, subject to stock availability.

Exchanges

To be eligible for an exchange:

  • The item must be unused, in its original condition, and in the original packaging with all tags attached.
  • Exchanges are subject to stock availability. If the desired item is out of stock, we will issue a store credit or refund (excluding shipping fees).
  • You must contact us within 14 days of receiving your order to request an exchange.

 

Strict No Exchange or Refund Policy on Burkinis

Due to hygiene reasons, we have a strictly no exchange or refund policy on Burkinis. Please ensure you carefully check the size, colour and style before placing your order.

 

SHIPPING ADDRESS

We want your order to reach you as smoothly as possible. Please double check your shipping address at checkout, as we are unable to make changes once your order has been dispatched. This ensures a hassle-free delivery to your preferred location.

Enjoy your shopping, and feel free to contact us if you have any questions!